IVET Sport & Rec: Facilitate Groups - E5 Conflict and Conflict Resolution

In this episode, hosts Sarah and Matt explore how conflict develops and how to resolve it. They walk through the five stages of conflict, the three levels of severity, and match resolution techniques to each level. They also explain the critical difference between conflict stages and conflict levels. Key Takeaways: - Conflict moves through five stages: latent, perceived, felt, manifest, and aftermath. Early identification makes resolution easier. - Three severity levels: win-win (Level 1), win-lose (Level 2), and lose-lose (Level 3). - Level 1: collaboration, problem-solving. Level 2: mediation, negotiation, arbitration, assertiveness. Level 3: external authority, separation. - Stages describe the timeline; levels describe the severity. Same stage, different level requires a different response. - Violence, threats, harassment, or bullying require the session to be stopped immediately. Disclaimer: This episode features AI-generated voices created using ElevenLabs, with content developed by IVET. This podcast is produced for educational purposes only as an additional learning resource within the IVET suite, and as such remains the intellectual property of the IVET Group. Any unauthorised use or distribution is strictly prohibited. All content is current at the time of recording and may not reflect subsequent updates.