J.D. Power Work-At-Home Podcast - Episode 5

from Travel & Hospitality Intelligence · host J.D. Power

Carl Eckert, Co-founder & CEO of Amelia, joins J.D. Power’s Michael Vermillion and Mark Miller to discuss issues and trends related to the shift to Work-at-Home for customer service operations. Topics discussed during this podcast include: -- Employee mental health -- Personalization in the employee onboarding process -- Maintaining engagement in a work-at-home environment

Episode metadata supplied by the publisher feed · Published Nov 3, 2020

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J.D. Power Work-At-Home Podcast - Episode 5

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This episode was published on November 3, 2020.

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