Jack Wiley - Customer-first or employee-first, which is better for business?

Jack Wiley, PhD, is an award-winning organizational psychologist,  researcher, and leadership consultant.      He was awarded the prestigious Professional Practice award by the  Society of Industrial-Organizational Psychology (SIOP), a lifetime  achievement award for outstanding contributions to the practice of  industrial-organizational psychology. He also is a Fellow of the  American Psychological Association and the Association for Psychological Science.    Additionally, Dr. Wiley is the author of three books, including his  latest The Employee-Centric Manager: 8 Keys to People-Management  Effectiveness (2021).      It is this distinguished back ground that makes him the perfect guest for this episode of The Indispensable Conversation where we will explore  this very important question:     Customer-first or employee-first, which is better for business?     You don't want to miss this episode... PLEASE SUBSCRIBE SO YOU NEVER MISS AN EPISODE!