Jacques Liebenberg on AI-powered surveillance and smarter security systems

In this episode of What’s Next, Aki Anastasiou speaks to Jacques Liebenberg – Brand Executive of Security, Surveillance & Infrastructure at Pinnacle about how AI is transforming the security landscape in South Africa. From advanced facial and license plate recognition to intelligent analytics that distinguish between real threats and false alarms, Liebenberg explains how modern surveillance has evolved from reactive monitoring to proactive, automated protection. The discussion also explores how these technologies are reshaping business operations beyond traditional security — enabling heat mapping in retail, queue management, gun detection, thermal monitoring in mining, and smarter access control. As AI, cloud connectivity and automation continue to advance, Liebenberg outlines a future where surveillance systems are more accurate, more integrated and increasingly central to both safety and operational efficiency.