Jakso 35: Miten tekoäly voi lisätä empatiaa liiketoiminna...

What this episode covers

Tekoäly voi olla muutakin kuin prosessin tehostamista. Miten datan avulla päästään asettumaan asiakkaan saappaisiin ja lisäämään empatiaa ja personointia ostoksilla? Miten tekoäly voi laatia entistä parempia työvuoroja ja lisätä työtyytyväisyyttä? Entä, miten tekoäly, johtaminen ja empatia sopivat yhteen? Muun muassa näistä keskustellaan konkreettisen esimerkkien kautta S-Ryhmän head of e-commerce, data and analytics Annika Nordbon kanssa. Ohjelman juontavat tekoälykirjailija Antti Merilehto ja Accenturen Karoliina Hagman, joka on datan, tekoälyn ja teknologiainnovaatioiden johtaja Pohjoismaissa. Ohjelman tuottaa teknologiayhtiö Accenture.

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How long is this episode of Tekoäly Nyt 5?

This episode is 34 minutes long.

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This episode was published on May 19, 2022.

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Tekoäly voi olla muutakin kuin prosessin tehostamista. Miten datan avulla päästään asettumaan asiakkaan saappaisiin ja lisäämään empatiaa ja personointia ostoksilla? Miten tekoäly voi laatia entistä parempia työvuoroja ja lisätä työtyytyväisyyttä?...

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