Jan Hansson: "We put the customer in the center of everything we do"

More than 250,000 merchants, over 140 million users and a company valuation of more than 46 billion US dollars: the history of the Swedish payment provider Klarna is impressive. What are the reasons for this ongoing success? Why do so many people trust the service and brand? And what is Klarna planning for the near future? In our current podcast special edition, Elias Reitter, CEO International at coeo, and Dr. Rainer Demski talk with Jan Hansson, Vice President Debt Collection at Klarna.