Jane Cay from birsdnest: Bush Business Wisdom | #263

In this episode of Add To Cart, we are joined by Jane Cay, founder and CEO of birdsnest, one of Australia’s biggest fashion success stories.  Leaving a job with IBM to adopt a small clothing business in regional NSW back in 2004, Jane has grown birdsnest to a staff of 150, serving a community of women with styled outfit inspiration, express delivery, above and beyond customer service, no hassle returns…all the things!  In our chat, Jane shares the detail on the unique birdsnest ‘will this suit me?’ feature, the unusual place she finds solace in times of stress and some of the best business wisdom advice you could wish to know, courtesy of her old man.Links from the episode:The Advantage by Patrick LencioniPackleo (sponsored)Shopify (sponsored)Questions answered:How do you keep birdsnest relevant and unique?How does birdsnest use data and customer feedback to improve the shopping experience?What are you doing to make birdsnest a great place to work?This episode was brought to you by…  PackleoShopify PlusAbout your host: Nathan Bush from eSuiteNathan Bush is a digital strategist, Co-founder of eCommerce talent agency, eSuite and host of the Add to Cart podcast. He has led eCommerce for businesses with revenue $100m+ and has been recognised as one of Australia’s Top 50 People in eCommerce four years in a row. You can contact Nathan on LinkedIn, Twitter or via email.About your co-host: Jane Cay from birdsnestJane Cay is the founder of birdsnest, an online fashion business based in regional NSW that employs over 150 locals in a town of 6,500. Jane has been a board member on Jobs for NSW and prior to this she was a founding board member of the National Online Retailers Association.  The best bit is Jane gets to live in the slow lane, and work in the fast lane. Her home, where she lives with her sheep farmer and three children, is a 130km round trip for a litre of milk.You can contact Jane at LinkedInPlease contact us if you: Want to come on board as an Add To Cart sponsor Are interested in joining Add To Cart as a co-host Have any feedback or suggestions on how to make Add To Cart betterEmail [email protected] We look forward to hearing from you!Thanks to our sponsors, Shopify and Klaviyo, for bringing you Subscribe to the Add To Cart newsletter  SMS us to Suggest a Guest Connect with Nathan Bush Join the Add To Cart Community