Jason Paris: One New Zealand Chief Executive explains widespread internet outage episode artwork

EPISODE · May 1, 2026 · 2 MIN

Jason Paris: One New Zealand Chief Executive explains widespread internet outage

from Heather du Plessis-Allan Drive · host Newstalk ZB

One New Zealand says a widespread internet outage this morning was caused by one of its technology partners.  Ninety cell towers were taken down by technical problems - leaving some customers in the South Island and lower North without service or internet. The company says the outage began about 1:30 this morning and it took hours to be fully resolved.  One NZ Chief Executive Jason Paris told Heather du Plessis-Allan that the issue was caused by a bug in one of their vendor's software.   He says it tried to roll back the update it had made, but the bug didn't go away.  The outage also affected 2 Degrees customers. LISTEN ABOVESee omnystudio.com/listener for privacy information.

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