Jeff Jones: President and CEO of H&R Block | #ThePlaybook 268

On this episode of #ThePlaybook, Jeff Jones, President and CEO of H&R Block, shares his insights on: [:40] - How he became the President and CEO of H&R Block, despite having no background in financial services [3:04] - Why being raised in an environment that promoted curiosity taught him to stay relevant by being a life-long student [8:24] - How he maintains a better work/life balance now than he had earlier in his career [15:01] - The ways that H&R Block is adapting to the current environment by rethinking how the company delivers its services digitally