Jeffrey Schmitz, Chief People Officer at Zebra Technologies

Transforming HR at Zebra Technologies with Jeff on the Built by People PodcastIn this episode of the Built by People Podcast, Jeff, the Chief People Officer at Zebra Technologies, shares his journey from a computer scientist to an HR executive. He discusses the transformation of HR at Zebra Technologies from a reactive to a strategic partner role, emphasizing the importance of consistent service and strategic focus. Jeff explains the steps taken to initiate this shift, including hiring a consultant, benchmarking KPIs, and creating a vision for HR. He also highlights challenges in change management, particularly in shifting transactional work to a service center and enhancing onboarding processes. Jeff delves into Zebra's efforts to reinvigorate their company culture and the importance of defining purpose and values. He concludes with personal advice for career success: working hard, staying positive, and being curious.00:00 Introduction to the Built by People Podcast00:38 Meet Jeff: From Computer Scientist to Chief People Officer01:10 Challenges with Traditional HR Models02:31 Strategic Steps for HR Transformation05:24 Enhancing Employee Experience: Onboarding and Retention08:32 Cultural Reinvigoration at Zebra Technologies13:04 Parting Advice for Career Success