Jennifer Colosimo: Expect a Lot, Care a Lot

Leadership is a constant tension between driving results and genuinely caring for people. Jennifer Colosimo, former president of FranklinCovey's enterprise division, shares how great leaders navigate that balance. Drawing on decades of experience across consulting, sales, and executive leadership, she explains why performance and people leadership cannot be separated—and why expecting more from teams must be matched with stronger coaching, clarity, and trust. Colosimo also outlines the core ideas behind her upcoming book, Expect a Lot, Care a Lot, including practical approaches to feedback, delegation, and building high-performing teams. As Will Houghteling steps away from the show and passes the hosting role into her hands, this episode marks an evolution of FranklinCovey On Leadership—setting the tone for what leadership looks like in practice: principled, demanding, and deeply human. FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776