Jess Strange: Southern Cross Travel Insurance Chief Customer Officer on what travel insurance covers, the cost of not having it

No matter how meticulously you plan, there’s always a chance something will go wrong while travelling.  New data from Southern Cross Travel Insurance shows it’s often the small moments that end up costing the most, whether it’s a simple fall on a walking track or a broken bone before even leaving the country.  Chief Customer Officer Jess Strange told Kerre Woodham that as costs increase across the board, they’re seeing more Kiwis cutting corners on travel insurance – opting to go with a less comprehensive policy.  She says a lot of people don’t realise what travel insurance covers. Comprehensive has cover for things like pre-trip cancellations, Strange says, an example of which being a $40 thousand payout for a family who had to cancel their overseas because their child broke their ankle.  LISTEN ABOVE See omnystudio.com/listener for privacy information.