Jessica Shea - Hilton | 292 Wellness Ep 023

What this episode covers

In this episode, we’re joined by Jessica Shea, Vice President for Wellness, Retail, and Leisure Operations at Hilton, to explore the dynamic intersection of wellness and hospitality. Jessica shares her inspiring journey in the industry and sheds light on how wellness has evolved to become a cornerstone of modern travel. From the role of spas as the heartbeat of hotels to Hilton’s innovative wellness rooms equipped with fitness and recovery tools, Jessica dives into how Hilton is redefining guest experiences. She highlights key partnerships, such as collaborating with Dr. Rebecca Robbins to enhance sleep wellness, and discusses the growing adoption of contrast therapies. The conversation also touches on the unique challenges faced by business travelers in maintaining their wellness routines and how thoughtful design in meeting spaces can make a difference. Jessica offers insights into emerging trends, including the rise in curiosity about diverse wellness practices and the importance of creating authentic, culturally rooted experiences to help guests maximize their travel. Tune in to discover how Hilton is leading the way in integrating wellness into every aspect of hospitality, and gain inspiration from Jessica’s personal wellness journey.

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