Jessica Smith, Chief People Officer at Hays

SummaryIn this episode of the Built by People podcast, Jess Smith shares her unique career journey from finance to HR, discussing the challenges faced in the HR landscape today, particularly around engagement and the integration of AI. She emphasizes the importance of reimagining work processes and the need for continuous evolution within HR organizations. Jess also provides valuable advice for aspiring HR professionals, highlighting the significance of understanding AI and prioritizing personal wellness amidst industry changes.TakeawaysJess Smith's career path reflects intentional reinvention.Engagement is a critical concern for HR professionals today.AI presents both opportunities and uncertainties in the workplace.Organizations must evolve continuously to stay relevant.Testing new tools is essential for future HR efficiency.Reimagining work processes is more important than fixing broken systems.HR professionals should prioritize their own wellness.Curiosity and continuous learning are vital in HR.The integration of AI will require a suite of tools.HR is at a pivotal moment that demands proactive leadership.