Jim Kalbach on Mapping Experiences
from O'Reilly Radar Hosted by O'Reilly Radar
In this week’s Design Podcast, I sit down with Jim Kalbach, designer, instructor, and author of Mapping Experiences. We talk about the relationship between design and design thinking, how to get started with mapping experiences, and the notion of shared value as a strategic competitive advantage.
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This episode was published on July 21, 2016.
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