Jiří Nový, Digital Transformation Manager v ČPP: Smysl aplikace v pojišťovnách

from AppCast: o appkách, technologiích a inovacích · host Vratislav Zima

V tomto díle se s námi o zkušenosti podělil Jirka Nový z ČPP pojišťovny. Zaměřili jsme se na aplikace v pojišťovnách. Kdy mají smysl a kdy stačí jenom web a klientská zóna? Jak pracovat s touch pointy zákazníků a je potřeba dělat nativní aplikaci nebo se raději přiklonit k PVA? Jirka mluví také o získávání nových uživatelů nebo jak udržovat ty stávající a na závěr i o tom, proč je dobré vydat se za cílovkou za hranice Prahy a neřídit se vždy heslem "digital first". Určitě stojí za poslech.

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This episode was published on April 25, 2024.

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