酒店：作为酒店员工，你知道什么大部分客人不知道的小知识

As a hotel employee, what are some hotelhacks that most guests are not aware of (e.g. room upgrades, free stuff, etc.)? LebodouSonna, Blogger at www.mystayindoha.comI am working in this Hotel[1] as a receptionist. I would like to answer this question from myexperience. There are some manner to approach the hotel employees. Its truethat you are the guest but you should look at them like human beings.If you want your stay to be memorable [2] you should follow this:1 Avoid online booking: Callingthe hotel directly for your booking may be the good way.Why? Itwill be the first contact with the reservation department and talk with theconcerned person friendly without any protocol. Ask the person name and try toget familiar. Just say that you had seen the online price maybe this much $60or 80$ and you do not want them to take any commission. So can He/She gives yousome discount?You have 99% chance to get it[3]2- Be simply with Hotel employeesYou can be served better if you are simplyand friendly. The hotel employees like to be considered, the like guests whocall them by their name. So if you are simply you can get daily more bottle ofwater instead of the limited number. They can upgrade your room for free andthey know how the will report it. You can use the phone for free, you can getalso the late check-out without any charges.For me the hospitality industry should bethe the place where guests and employees share value,respect and love.