Joanne Bunn on Changing Careers, Operational Leadership and 14 Years of Growth at Secondsight

In this episode of Foster Denovo Talks, hosted by Darren Laverty, we sit down with Joanne Bunn, Head of Client Operations at Secondsight, to explore how a career can evolve when you follow your strengths, stay curious and lean into change. Jo reflects on her 14-year journey with the business from her first role in marketing to leading the client operations team through growth, change and a large acquisition. She shares how she made that pivot, what helped her succeed in operations, and why understanding people has always been her secret strength. We also discuss how the business doubled in size through the acquisition of Punter Southall Aspire and how Jo played a central role in making that transition smooth, structured and culture-first. 🎧 In this episode: How Joanne moved from marketing into operations Advice for people wanting to pivot their careers internally Leading through a major acquisition The power of values and culture in operational change What has kept her at Secondsight for over a decade