Joe Macleod 'Designing Closure Experiences'

We are building an independent global network of people doing human-centred work.Create an account, join our newsletter, learn, listen, connect and network - for free → https://www.thisishcd.com/signup________________________Joe has decades of product development experience across digital, physical and service sectors. Previously Head of Design at the award-winning studio Ustwo. He then spent three years on the Closure Experiences project researching, writing and publishing the book "Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t." He founded andEnd. A business helping companies end their customer relationships.Show LinksJoe Macleod on TwitterJoe’s company andEnd.coJoe’s book, Ends: Why we overlook endings for humans, products, services and digital. And why we shouldn’t.”Joe’s presentation at UX AustraliaAndy’s websiteAndy on TwitterPower of Ten on This is HCD where you will also find a transcript to this episode.Creators & Guests Gerry Scullion - Host Stef Murphy - Producer ________________________BRING THIS IS HCD INTO YOUR ORGANISATION→ Train my organisation https://www.thisishcd.com/training→ Video Courses https://www.thisishcd.com/courses→ Coaching Community (Coaching, Courses, WhatsApp) https://www.thisishcd.com/members→ Gerry's consultancy (Service Design and Design Research) https://humana.design/________________________BECOME A DIRECTORY MEMBER (IT'S FREE!) and get all of this→ FREE Introduction to Journey Management course with Marc Stickdorn & Gerry Scullion (Sign up for free with an email)https://www.thisishcd.com/dashboard/learning/introduction-to-journey-management→ Discover & Connect with others https://www.thisishcd.com/directory→ Claim partner discounts https://www.thisishcd.com/partnersGerry wears clothes from Sutsu, and has a coupon code for them, as well as Smaply, Scenario Cards, Unit 1 and more...________________________All episodes have been produced by This is Podcasting.