Joe Pham Retires from QSC | AVWeek 707 episode artwork

EPISODE · Mar 10, 2025 · 35 MIN

Joe Pham Retires from QSC | AVWeek 707

from AVWeek

How AI-powered AV is getting you coffee faster and more efficiently. Cutting-edge AV training and education are shaping the future of the industry. An industry icon is retiring. From Extron’s next-generation training facility redefining hybrid learning, to Bocca Felice’s AI-driven drive-thru experience, to QSC’s vision for smart spaces, we dive into the innovations transforming how AV and IT professionals design, deploy, and manage technology. Join us as we discuss the trends, challenges, and opportunities driving the next wave of AV evolution.Join guests from UAMS, AV Magazine, and Caster Communications as we explore the cutting edge of audiovisual technology with industry leaders who are revolutionizing how we interact with our environments. We'll examine Extron's remarkable five-week transformation of their education center, featuring advanced hybrid learning capabilities that seamlessly connect in-person and remote participants. We'll also discuss the impact Joe Pham of QSC has had on AV. Plus, discover how Sodaclick's conversational AI is bringing human-like interaction to retail environments, challenging traditional approaches to customer engagement.Host: Tim AlbrightGuests:Ernie Bailey – University of Arkansas for Medical SciencesGuy Campos – AV MagazineRachel Bradshaw – Caster CommunicationsLinks to sources:AV Network – QSC's Joe Pham to retireAV Magazine – Drive-thru powered by AIAVNation – Extron's new training facilitySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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Joe Pham retires from QSC, how AI is being utilized for customer service, and Extron's new training facility.

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Joe Pham Retires from QSC | AVWeek 707

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