John Larson on "Capturing Loyalty"

from Chuck Leddy's Show · host Chuck Leddy

In this NCMM interview, author John Larson helps middle market leaders understand the value of highly satisfied customers, and how to get more of them.

Episode metadata supplied by the publisher feed · Published Feb 1, 2018

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John Larson on "Capturing Loyalty"

0:00 19:54

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