John McKay on his four key pillars for achieving quality assurance excellence

On this weeks show, I speak with John McKay, a well respected, well loved and highly seasoned quality assurance leader in pharma and biotech across clinical development and commercial manufacturing. John breaks down four key pillars that he believes are critical for achieving quality assurance excellence and developing world-class quality functions. We discuss the following:What it takes to be a great quality assurance leaderJohn's experience of being trained by Dr W. Edwards DemingThe importance of senior leadership teams commitment to qualityHow John uses his sporting experience to help coach his team membersThe importance of team-work and collaboration across the businessHow to excel in global know-how through knowledge managementJohn's advice for future quality assurance leaders Thank you to John for giving us some key insights into some of the key factors that contribute to becoming a world-class quality leader. It's always a pleasure to speak with John. His positivity and energy is infectious and you can see how he's forged such a successful career in quality. He is a great mentor for anyone looking to develop their leadership career. I hope you enjoy the show!