EPISODE · Aug 11, 2009 · 20 MIN
John Toussaint, MD on Lean Healthcare Reform and Fixing a Broken System
from Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · host Mark Graban
Our returning guest is John S. Toussaint, MD, the CEO emeritus of ThedaCare, and CEO of the ThedaCare Center for Healthcare Value. In the interest of disclosure, he is a partner in our Lean Enterprise Institute efforts to promote Lean in healthcare. Dr. Toussaint has been the guest previously for episodes #54 and #62 where he talks about ThedaCare's lean journey. Dr. Toussaint is very well known for his leadership of the Lean efforts in the ThedaCare system, done under the heading of the ThedaCare Improvement System. ThedaCare has been profiled in the WSJ and many other articles about the quality and cost improvements they have achieved. In this podcast, Dr. Toussaint talks about the current health reform efforts in Washington -- what is lacking and how Lean can contribute to fixing our broken healthcare system. For earlier episodes, visit the main Podcast page at www.leanpodcast.org, which includes information on how to subscribe via RSS or via Apple iTunes. If you have feedback on the podcast, or any questions for me or my guests, you can email me at [email protected] or you can call and leave a voicemail by calling the "Lean Line" at (817) 776-LEAN (817-776-5326) or contact me via Skype id "mgraban". Please give your location and your first name. Any comments (email or voicemail) might be used in follow ups to the podcast.
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What this episode covers
Dr. John Toussaint, former CEO of ThedaCare, discusses U.S. healthcare reform and why Lean thinking is essential to fixing a broken healthcare system. Recorded during early national reform debates, this conversation explores what policymakers often miss, how ThedaCare used Lean to improve quality and reduce cost, and why true healthcare reform requires redesigning systems—not just changing regulations or payment rules. A timely discussion for healthcare leaders, policymakers, and improvement professionals interested in Lean healthcare reform.
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John Toussaint, MD on Lean Healthcare Reform and Fixing a Broken System
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