EPISODE · May 2, 2012 · 27 MIN
John Toussaint, MD on Potent Medicine and Reforming Healthcare Through Lean
from Lean Blog Interviews: Real-World Lean Leadership Conversations in Healthcare and Beyond · host Mark Graban
Episode #146 is a discussion with a returning guest (#54, #62, #72), John Toussaint, MD, the CEO of the ThedaCare Center for Healthcare Value. Today, we're talking about his latest book, recently released, called Potent Medicine: The Collaborative Cure for Healthcare. John talks about the three aspects of his collaborative cure: patient-centered care redesign, transparency, and payment for outcomes. A lot of the discussion follows on my conversation with Dean Gruner, MD in Podcast #144, talking about the experiments with “Accountable Care Organizations” at ThedaCare and other organizations. John will also be speaking at the upcoming Lean Healthcare Transformation Summit, this June in Minneapolis. We hope to see you there! Links to organizations mentioned in the podcast: Wisconsin Health Information Organization (WHIO) Wisconsin Collaborative for Healthcare Quality (WCHQ) Lean Enterprise Institute (LEI) For a link to this episode, refer people to www.leanblog.org/146. For earlier episodes, visit the main Podcast page, which includes information on how to subscribe via RSS or via Apple Podcasts.
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What this episode covers
Dr. John Toussaint, former CEO of ThedaCare, joins Mark Graban to discuss Potent Medicine and his vision for transforming healthcare through Lean thinking. Toussaint explains why meaningful improvement requires redesigning care around patients, increasing transparency in cost and quality, and shifting payment models from volume to outcomes. Drawing on real-world experiments at ThedaCare and beyond, he shares why collaboration—not competition—is essential to improving safety, quality, and affordability in healthcare. This conversation is especially relevant for healthcare leaders, clinicians, policymakers, and anyone interested in Lean healthcare reform.
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John Toussaint, MD on Potent Medicine and Reforming Healthcare Through Lean
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