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EPISODE · Apr 10, 2026 · 45 MIN

Jorge Lagarto about LabX and human centric design in the public sector

from Democracy Innovators Podcast

Jorge Lagarto is director at LabX, a center for public sector innovation. With many years of experience in the field, Jorge provides clear guidance on making services more citizen-friendly by integrating their needs and expectations. We talked about: Public sector innovation and examples with the LabX The 3 steps of public service innovation Workflow re-design vs. technology AI in public service and the agentic state Risks of digitalization If you enjoy our podcast, please consider making a donation. It really helps us to sustain the podcast. PayPal: https://www.paypal.com/ncp/payment/7KCR9XBSCQVMG

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Jorge Lagarto about LabX and human centric design in the public sector

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Frequently Asked Questions

How long is this episode of Democracy Innovators Podcast?

This episode is 45 minutes long.

When was this Democracy Innovators Podcast episode published?

This episode was published on April 10, 2026.

What is this episode about?

Jorge Lagarto is director at LabX, a center for public sector innovation. With many years of experience in the field, Jorge provides clear guidance on making services more citizen-friendly by integrating their needs and expectations. We talked...

Is there a transcript available for this episode?

Yes, a full transcript is available for this episode. You can read the complete transcript on the episode page.

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