Josh Combe- Podium- 3 Tips for Increasing Patient Engagement

NOTES Many businesses believe their clients want to communicate via email, but, statistically, their preferred method is text 53% of businesses say they know their communication method is old fashion Tips to increase patient engagement: Tip 1: Make your landline textable- 80% of customers want to text Use a single number for communication and post that number on multiple sites; customers want convenience Tip 2: Recognize points in the patient experience where communication is required Follow you process to see where you can improve that part of the experience Tip 3: Simplify, track use, and make the system effective for your office by automating LINKS Website: https://www.podium.com/ CONTACTS Phone Number: 1-833-276-3486