Jotform AI Changes SaaS Customer Experience and Business Growth with Aytekin Tank

Jotform isn’t just about forms anymore. AI is changing everything.In this episode of the Garlic Marketing Show, Aytekin Tank, Founder & CEO of Jotform, shares how his team is replacing traditional forms with AI agents, their game-changing experiment with Google AI, and how they’re using customer stories to shape their products.If you want to know how to use AI in your business, create better customer experiences, and stay ahead in SaaS—this episode is for you.What You’ll Learn:Why Jotform is moving from forms to AI agentsHow Google AI helped test 2,000 ideas instantlyThe power of customer interviews & why they WATCH them instead of reading transcriptsThe biggest mistake in customer research and how to fix itWhy businesses are more comfortable talking to AI than humansHow AI will change customer support and sales foreverThe future of AI-powered customer interactionHow Aytekin’s kids are learning AI faster than adultsConnect with Aytekin Tank:Website - https://www.jotform.com/Book -  https://aytekintank.com/Linkedin - https://www.linkedin.com/in/aytekintank/Resources:Connect with IanDownload a Tackle Box!Supercharge your marketing and grow your business with video case stories today!Book a Discovery Call Today with Our ExpertsSubscribe to the YouTube Channel Hosted on Acast. See acast.com/privacy for more information.

What this episode covers

Jotform isn’t just about forms anymore. AI is changing everything.In this episode of the Garlic Marketing Show, Aytekin Tank, Founder & CEO of Jotform, shares how his team is replacing traditional forms with AI agents, their game-changing experiment with Google AI, and how they’re using customer stories to shape their products.If you want to know how to use AI in your business, create better customer experiences, and stay ahead in SaaS—this episode is for you.What You’ll Learn:Why Jotform is moving from forms to AI agentsHow Google AI helped test 2,000 ideas instantlyThe power of customer interviews & why they WATCH them instead of reading transcriptsThe biggest mistake in customer research and how to fix itWhy businesses are more comfortable talking to AI than humansHow AI will change customer support and sales foreverThe future of AI-powered customer interactionHow Aytekin’s kids are learning AI faster than adultsConnect with Aytekin Tank:Website - https://www.jotform.com/Book - https://aytekintank.com/Linkedin - https://www.linkedin.com/in/aytekintank/Resources:Connect with IanDownload a Tackle Box!Supercharge your marketing and grow your business with video case stories today!Book a Discovery Call Today with Our ExpertsSubscribe to the YouTube Channel Hosted on Acast. See acast.com/privacy for more information.

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This episode is 39 minutes long.

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This episode was published on March 28, 2025.

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