Journey & Shipper CRM, Elevating Freight Sales with Tech

SUMMARY: In this special edition of Choppin' It Up, Will Jenkins interviews Krystian Gebis, CEO & Co-Founder of Shipper CRM and Co-Founder of FreightCaviar. They discuss Krystian's Journey from computer engineering to building self-driving trucks and eventually creating Shipper CRM. The conversation covers the evolution of Shipper CRM, its current state, and future aspirations, including the importance of customer feedback and the new investment from Will, and partnership with Journey's sales training offerings. They also delve into the significance of competitive drive in entrepreneurship and the value of training for sales teams. This is an episode you won't want to miss! TAKEAWAYS: - Krystian Gebis has a background in computer engineering and robotics. - He built self-driving trucks before founding Shipper CRM. - Shipper CRM started as a CRM for freight brokerage. - The product evolved into a sales enablement platform. - Customer feedback is crucial for product development. - The importance of having a comprehensive database for shippers. - Competitive drive is essential for entrepreneurs. - Partnerships can enhance customer training and success. - Investing in freight tech requires understanding the market. - Continuous improvement is key to startup success. CHAPTERS: - 00:00 Introduction to Choppin' It Up Podcast - 00:19 Krystian Gebis: Background and Journey - 02:52 The Genesis of Shipper CRM - 10:09 Current State of Shipper CRM - 15:02 Evolution of Shipper CRM: From CRM to Sales Platform - 19:58 Building a Comprehensive Database for Shippers - 24:49 Future Aspirations for Shipper CRM - 30:00 Learning from Customers and Building Relationships - 34:48 The Importance of Competitive Drive in Entrepreneurship - 40:01 Partnerships and Training Opportunities - 42:56 Conclusion and Future Events EPISODE CREDITS: Host, Will Jenkins Creative Director, Erin Sweeney Edited and mixed by Keenan McCarthy Music licensed through Envato LINKS: Be sure to follow and tag @JourneyDelivers on LinkedIn Instagram Twitter Facebook TikTok YouTube ABOUT THE JOURNEY PODCAST: Welcome to The Journey Podcast, where we talk freight, sales, tech, the market and everything in between. Hosted by Will Jenkins, CEO and Founder of Journey, this show pulls from years of building & scaling freight brokerages along with the work our team does with hundreds of clients. We break down how brokers grow, how teams sell, how leaders hire, and what it takes to perform at a high-level in this industry.