Justin Erbacci's Vision for ACI

Airports Council International World Director General Justin Erbacci talks with Editor-in-Chief Joe Petrie about the organization's future, challenges facing the airport industry and how technology is going to reshape how the world travels in the near future.  Erbacci joined ACI in his current role in September 2024. He previously served as Chief Executive Officer – Airports at NEOM in Saudi Arabia and as Chief Executive Officer of Los Angeles World Airports (LAWA). He also excelled as Chief Operating Officer, Chief IT and Commercial Strategy Officer and Chief IT and Innovation Officer at LAWA. Prior to his tenure at LAWA, Erbacci was Vice President of Customer Experience and Technology at the airline alliance Star Alliance Services GmbH. His ability to drive innovation and leverage technology was developed during his IT leadership roles at major global companies such as Credit Suisse and United Airlines. Earlier, he gained experience at management consultancies including Cambridge Management Consultants and Deloitte and Touche. Erbacci also practiced law as a civil rights defense litigator.