Justin Leslie & Jamie Luminais: Make It Easy for Customers to Rent from You

Over 75% of rental customers fail to meet insurance requirements at the time of rental. It's a stunning statistic. Verifying certificates of insurance (COIs) is not just a box to check – it serves as the goalkeeper for your rental operation in terms of transferring risk away from the equipment business – risk that could quickly turn into hundreds of thousands of dollars in real cost on any rental transaction. That much you already know, but what about the risk of losing a good customer because the process at your rental counter is slow and cumbersome? They want speed, but you need assurance that your iron is protected.  In this episode, we're exploring the headaches involved with the manual verification process, the dangers of cutting corners in that process, and how technology can solve both problems.  Two experts break down the solutions created by an AI-powered software product from Evident. They explain why COI verification is an ideal manual process to be replaced with technology — a technology that removes a logjam from the rental checkout, lets your rental personnel do their jobs efficiently, and can also turn an insurance shortfall into a revenue opportunity for your dealership.  Protecting rental assets and unclogging bottlenecks isn't just for the big dogs. It's for all independent equipment dealers with a rental operation, and here's how you can harness a simple technology to do it.   Connect with Justin: LinkedIn   Connect with Jamie: LinkedIn   Connect with IEDA: Visit IEDA Group Website IEDA Events   Produced By: Social Chameleon