Kaleen Love, Chief People & Culture Officer, U.S. at Philip Morris International

Dr. Kaleen Love on Navigating Change and Fostering Psychological Safety In this episode of the Built by People podcast sponsored by Previ, host Dave D'Angelo welcomes Dr. Kaleen Love, a distinguished HR executive with a diverse career journey spanning social sciences, McKinsey, Capital One, and Philip Morris International. Dr. Love delves into her career transitions, the challenges of driving systemic change, and the critical importance of psychological safety in high-performing teams. She shares personal anecdotes, including her experiences in competitive rowing and boxing, to illustrate leadership lessons. Dr. Love emphasizes the value of understanding human behavior in leadership, the importance of adaptable leadership strategies, and fostering employee engagement and discretionary energy to achieve organizational success. 00:00 Introduction to the Built by People Podcast 00:16 Sponsorship Message from Previ 00:45 Welcoming Kaleen to the Podcast 00:49 Kaleen's Career Journey 02:39 Transition to Philip Morris International 04:31 Impact of Social Science on HR Leadership 05:59 Lessons from Competitive Sports 08:46 Universal Truths of Effective Leadership 14:06 Unlocking Discretionary Energy 17:48 Fostering Psychological Safety 21:23 Parting Advice and Conclusion