Karl Salisbury - UX Designer provides advice for the travel industry and dark design patterns to avoid

This week we are speaking with Karl Salisbury, a product designer working at the payment processing company Adyen. Adyen serves enterprise clients such as Uber, Wise, Spotify, eBay, Microsoft, and LinkedIn, to name just a few. Before that, he was at Booking.com, joining during the company's hyper growth phase of 2017 and the crisis of 2020 with Covid. Having worked on both the customer and supply sides, Karl has a lot of experience regarding how travel sites and apps are designed. In this episode, we talk about the design process and the UX dark patterns.  About the hosts Mustafa Kurtuldu is a UX lead on install-ability on Chrome and Design Advocate at Google. His skills include user research, interviews, surveys, usability reviews, producing documentation including personas, site maps, user journeys and flows, as well as various fidelities of annotated wireframes. Ryan Warrender is Web Product Partnerships Manager at Google. Ryan has over ten years experience working in Business Development and UX Design.