Karyn Ross, Lean and Kind Leadership

Show notes: https://www.leanblog.org/427  My guest for Episode #427 of the Lean Blog Interviews Podcast is a returning guest, Karyn Ross. She was previously a guest in Episodes 266 and 411. She was also my guest for Episode #3 of My Favorite Mistake. Karyn has a new book called The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindness. Scroll down for a 20% coupon you can use if you buy through the publisher. You can also enter to win a copy. Today, we talk the book and more, with topics and questions including: How do you define kindness? NPR story on the kindest family How do we help people understand that kindness is not a sign of weakness?  My Favorite Mistake (out Thursday) Moses Harris interview Episode #110 How much unkind behavior is driven by people being scared? "Vicious circle of fear" "Collaboration, cooperation and kindness" chapter heading -- reminds me of how Dr. Deming used to rail against competition -- and I think that's especially true when talking about internal competition Systemic root causes of fear and unkind behavior -- Kind leaders can affect the system... Kindness and respect? Connections to Lean in the book A time when someone was kind to you at work? Recent KaiNexus webinar on psychological safety... also proven to drive results Workshop with Jessica House on the topic Blaming instinct...What do you mean by "always assume positive intent"? - examples? Negativity bias "Prefectionism isn't Kind" online workshop with Amy Mervak Morning session Afternoon session Little Kind Words Talk Show -- lessons learned from that? Doing live streaming -- "practice accepting what is" We're always learning... what have you learned about kindness since the book was published? "Pop up kindness stand"? -- WSJ article The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more. This podcast is part of the #LeanCommunicators network.