Kate Phillips, SVP, Head of Global Benefits at Bank of America

Empowering Employees with Kate Phillips: A Conversation with Bank of America's Global Benefits Leader. In this episode of the Built by People Podcast presented by Previ, the host, Dave D'Angelo, welcomes Kate Phillips, the Head of Global Benefits at Bank of America. Kate discusses her career journey from a consulting firm to leading various HR functions at Bank of America. She shares insights on the implementation and impact of the company's global sabbatical program, which has seen over 20,000 participants. Kate emphasizes the importance of listening to employees, doing thorough homework before launching large-scale programs, and ensuring early and proactive communication. She also reflects on the future of employee benefits, stressing the need for personalization, excellent employee experience, and staying connected with employees. Kate closes with advice on being intellectually curious and open to new ideas.00:00 Introduction to the Built by People Podcast00:44 Guest Introduction: Kate's Career Journey01:52 Navigating Challenges: From Financial Crises to the Pandemic02:56 Global Benefits at Bank of America: The Sabbatical Program04:34 Impact of the Sabbatical Program on Employees06:20 Personal Experience: Kate's Sabbatical Story07:45 Implementing Sabbatical Programs: Key Considerations09:55 Future of Employee Benefits: Personalization and Experience11:53 Parting Advice: Be Curious and Open to New Ideas12:32 Conclusion and Thank YouPrevi is a private pricing network that is free for companies to launch and maintain. It saves employees $2,200/year on essential services like their cell phone and auto insurance bill. ⁠Visit here to learn more⁠.