Katie Manning, Former SVP, Global Total Rewards at RGP

Emotional Intelligence and Compensation Strategies with Katie Manning from RGP.In this episode of the Built by People podcast, Katie from RGP joins the show to discuss her extensive career in compensation and benefits and the critical role of emotional intelligence in enhancing employee experience and organizational culture. Katie provides insights into how leaders can cultivate emotional intelligence, build strong relationships, and drive successful strategic HR programs. She emphasizes the importance of feedback, healthy risk-taking, and celebrating successes. Katie also touches on the significant impact of culture on employee engagement, retention, and organizational success, sharing examples from her experiences, particularly in M&A situations. Her parting advice underscores the need for ongoing transformation in total rewards and the importance of listening to employees to make meaningful programmatic changes.00:00 Welcome and Introduction01:00 Katie's Career Journey02:02 The Importance of Emotional Intelligence05:23 Building Relationships in HR07:42 Embedding Emotional Intelligence in Culture11:23 The Role of Culture in Organizational Success13:05 Driving Cultural Shifts through Emotional Intelligence14:43 Parting Advice and Conclusion