Katrina Macdermid Joins the Service Management Leadership Podcast with Jeffrey Tefertiller

Kat joins Jeffrey as the first guest on the Service Management Leadership podcast. This republished podcast is our first, and Kat was a gracious guest. Topics range from her journey to ITIL Master to Kat's view of IT.  She brings a wealth of information to the discussion.  Visit Kat's website to view her posts and podcasts.  Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities.  Stay tuned as next week's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services.  The firm's website is www.servicemanagement.us.  Jeffrey is an accomplished author with five acclaimed books in the subject area and a popular YouTube channel with approximately 1,000 videos on various topics.  Also, please follow the Service Management Leadership LinkedIn page.