EPISODE · May 31, 2021 · 33 MIN
Keep Clients Happy - Expert Tips and Advice from Paul Cowan
from Deliberate Leaders Podcast with Allison Dunn · host Paul Cowan, Allison Dunn
Early in his career, Paul Cowan led international advertising agencies. Later, he transitioned to working as a psychotherapist. He cofounded the Client Relationship Consultancy and the Customer Relationship Consultancy, where he consults for individuals, couples, teams and organizations.During the interview we discuss…why Paul specializes in optimizing relationships between clients and their agencieswhat makes a good client facing executivewhat training a client facing executive should receivecommon problems in client-agency and client-supplier relationshipshow the agency-client relationship has become more transactionalthe different Paul hopes to make with his bookAfter the interview…Visit Paul’s website https://paulcowan.com/Visit the Client Relationship Consultancy https://www.clientrelationship.com/Connect with Paul on LinkedIn https://www.linkedin.com/in/paul-cowan-154208Read “Connecting with Clients” https://www.amazon.com/Connecting-Clients-rewarding-longer-lasting-relationships/dp/0857198599Get in touch with Paul [email protected]=============Jennifer DreanSuccess StrategistDeliberate Directions + Executive Business Coaching + Training Center3003 W Main Street, Suite 110, Boise ID 83702(208) 350-6551Website https://www.deliberatedirections.comLinkedIn https://www.linkedin.com/in/jennifer-drean-86003a19/Podcast https://podcasts.apple.com/us/podcast/deliberate-leaders-podcast-with-allison-dunn/id1500464675 Think First
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What this episode covers
Paul Cowan is a relationship specialist and the author of “Connecting with Clients — For Stronger, More Rewarding and Longer-Lasting Client Relationships.”
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Keep Clients Happy - Expert Tips and Advice from Paul Cowan
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