EPISODE · Dec 21, 2020 · 23 MIN
Keep me as a customer forever?
from 2120 Podcast · host James Mayhew and Matt Phippen
Who you partner with – in this case, a delivery service company – is a direct reflection of your brand. What happens when weather forces a delay of 3 weeks?! You have to ask the question, Do you even want my business?? In Episode 62, we discuss the impact of dealing with a box store purchase and in-home delivery of a new piece of furniture.
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