Keep More Money with Outsourcing Your Phone Services

An episode of the Get a Load of This podcast, hosted by Cameron Pechia, Ryan Young, Thomas Comstock, titled "Keep More Money with Outsourcing Your Phone Services" was published on March 25, 2022 and runs 54 minutes.

March 25, 2022 ·54m · Get a Load of This

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Summary

Join us as we talk with Sarah Allen from Ruby, a remote receptionist service that can streamline your business. Learn how to effectively bolster your reputation, earn more money, and save time and stress from your day to day. Episode Highlights: Sarah mentions that she began her professional career in the trucking industry. (5:53) Sarah discusses Ruby's goal of providing a better client experience and enhancing your reputation. (8:47) Sarah discusses their workforce in the United States. (11:23) Sarah explains that all of their receptionists go through extensive training because it's a difficult profession that must be able to be flexible and switch between different businesses. (12:50) Sarah discusses how they manage calls for the brokerage. (16:38) Sarah explains the types of feedback and reports that they provide to business owners. (25:26) Sarah discusses the service package they offer. (31:57) Sarah explains that their onboarding phase is when they determine what their client needs in terms of services. (36:02) Sarah discusses how companies may contact Ruby to learn more about their products and services. (47:15) If Sarah had a statement, piece of advice, or quotation that she wishes to display on a billboard for everyone to see. What would it be? (50:42) Key Quotes: “Ruby was born out of the idea of giving people back time in their day.” - Sarah Allen “All of our receptionists go through a lot of training, because it's a very hard job, they have to be flexible, and to just have that ability to switch between different businesses.” - Sarah Allen “It's your reputation on the line, and we take that very seriously. We are keeping your brand and we're keeping your reputation and that's the most important thing.” - Sarah Allen Resources Mentioned: Sarah Allen LinkedIn Ruby Cameron Pechia Thomas Comstock Valley Trucking Insurance