Keeping it Cool & Managing Customer Satisfaction

from NWFA Real Answers · host National Wood Flooring Association

Michael Martin and Chris Zizza discuss how controlling your emotions when dealing with difficult customers/situations is a critical component of running a successful business.

Episode metadata supplied by the publisher feed · Published Sep 22, 2020

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Keeping it Cool & Managing Customer Satisfaction

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This episode is 15 minutes long.

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This episode was published on September 22, 2020.

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