EPISODE · Feb 4, 2021 · 31 MIN
Keeping the power on when the grid is down
from EM Weekly Podcast · host The Readiness Lab
Keeping the power on during a disaster is critical. Utility and emergency management companies are often criticized for not connecting deeply enough with customers. During or after a disaster, consumers without power are unable to charge their phones and other devices, and blame gets shifted to the companies. Customers feel disconnected from the big name brand organizations, and in the moments they are without power, their panic is exacerbated by unknown factors like when power will be restored. That same panic and frustration flows through customers in the face of disaster recovery, as they remain powerless, literally and figuratively. Without a personal connection to customers, those best efforts will still fall short. What can be done to connect more effectively? Target the need behind the outcry: offer mobile recharging solutions.LinksWeb -https://www.powerupconnect.com/ Twitter - https://twitter.com/PowerUpConnectFacebook -https://www.facebook.com/powerupconnectLinkedIn -https://www.linkedin.com/in/coleman-devlin-3456034/YouTube - https://www.youtube.com/user/NV3TechnologiesTodd De VoeWebsite - https://toddtdevoe.com/Speak N Spark-https://bit.ly/3sTVUfrLinkedIn - https://bit.ly/3sVHL1gEM WeeklyWebsite - https://bit.ly/3jj5ItlTwitter - https://bit.ly/31z8MeXFacebook - https://bit.ly/3dMlbRPLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/2FQDhWdSister ShowsEM Student Web - https://bit.ly/2Hw0sFxTwitter - https://bit.ly/31z8MeXFacebook - https://bit.ly/3dMlbRPLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/2FQDhWdThe Business Continuity ShowTwitter - https://bit.ly/3ojEIO2Facebook - https://bit.ly/2Tjqv5HLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/3mePJyGSponsors Vanquest https://bit.ly/34i5NJM Coupon Code “EM5WEEKLY” Outer Limit Supply https://bit.ly/2FR26Bp Coupon Code “EMWEEKLY” If you would like to become a sponsor or advertiser Call Sitch Radio (714) 643-2500 X 1
What this episode covers
Keeping the power on during a disaster is critical. Utility and emergency management companies are often criticized for not connecting deeply enough with customers. During or after a disaster, consumers without power are unable to charge their phones and other devices, and blame gets shifted to the companies. Customers feel disconnected from the big name brand organizations, and in the moments they are without power, their panic is exacerbated by unknown factors like when power will be restored. That same panic and frustration flows through customers in the face of disaster recovery, as they remain powerless, literally and figuratively. Without a personal connection to customers, those best efforts will still fall short. What can be done to connect more effectively? Target the need behind the outcry: offer mobile recharging solutions.LinksWeb -https://www.powerupconnect.com/ Twitter - https://twitter.com/PowerUpConnectFacebook -https://www.facebook.com/powerupconnectLinkedIn -https://www.linkedin.com/in/coleman-devlin-3456034/YouTube - https://www.youtube.com/user/NV3TechnologiesTodd De VoeWebsite - https://toddtdevoe.com/Speak N Spark-https://bit.ly/3sTVUfrLinkedIn - https://bit.ly/3sVHL1gEM WeeklyWebsite - https://bit.ly/3jj5ItlTwitter - https://bit.ly/31z8MeXFacebook - https://bit.ly/3dMlbRPLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/2FQDhWdSister ShowsEM Student Web - https://bit.ly/2Hw0sFxTwitter - https://bit.ly/31z8MeXFacebook - https://bit.ly/3dMlbRPLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/2FQDhWdThe Business Continuity ShowTwitter - https://bit.ly/3ojEIO2Facebook - https://bit.ly/2Tjqv5HLinkedIn - https://bit.ly/34mXyfzYouTube - https://bit.ly/3mePJyGSponsors Vanquest https://bit.ly/34i5NJM Coupon Code “EM5WEEKLY” Outer Limit Supply https://bit.ly/2FR26Bp Coupon Code “EMWEEKLY” If you would like to become a sponsor or advertiser Call Sitch Radio (714) 643-2500 X 1
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Keeping the power on when the grid is down
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