Keith Instone - Founder - Dexterity User Experience
from The Tom and Bob Show Hosted by CX of M Radio
Keith Instone joins the show to discuss the nuances between types of users organizations need to engage with, and about the differences between UX and CX. We talk about how the pandemic has changed the way we work and the implications for the upcoming new normal.
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This episode is 31 minutes long.
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This episode was published on June 20, 2020.
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