Ken Siders, CMP - Word of Life Church The Saga Ends; “Lessons Learned from a Post Hurricane Project Claims Resolution!”

Ken Siders, CMP is ETA’s Senior Environmental Consultant. He is the past Vice President of Environmental Services at Housecheck. Ken has over 20 years working as an environmental Consultant doing projects around the world including for the Navy, Air Force and TSA. He is also a Commercial and Residential Building Contractor and an Expert Witness specializing in Structural Environmental Disaster Response and Essential Responder Services. This presentation chronicles a challenging three-year project journey at Word of Life Church, titled 'Word of Life Church The Saga Ends”, stemming from complex moisture intrusion following hurricane damage to a unique multi-layer roof system. Referencing standards such as the IICRC S-500, this case highlights the critical steps and obstacles encountered from initial assessment through legal challenges. The presentation will detail the project's key phases, including the intricate initial moisture intrusion and physical building inspections, the meticulous monitoring and documentation of the drying process, and the significant delays and disputes encountered while seeking necessary funding from the insurance company. The narrative culminates in the critical deposition phase, where the project's technical findings and procedures were rigorously examined. Attendees will gain invaluable insights into the paramount importance of thorough documentation and strict adherence to peer-reviewed industry standards like the IICRCS-500 when managing complex restoration projects, particularly those involving potential insurance litigation. In conclusion, the 'end' of this saga underscores how diligently prepared documentation serves as essential evidence, validating proper restoration processes and navigating legal challenges often faced in large-scale, disputed claims.