Kevin Paetz: Crisis shows the true business leaders. Help your customers, employees & those in need!

Kevin Paetz, a very experienced Canadian CEO, manager, founder and business coach with clients all over the world talks about what customers really need now in the Covid-19 crisis. In impulses & perspectives - the DIKT Expert Talk, Kevin Paetz is talking with host Nikolai A. Behr on leadership and support in crisis times. Topics they discussed are: - In the crisis you have to reach out to your clients and ask them how you can support them - You can't teach a starving man philosophy, you need food first. - Show all your real resources. - Think from your clients perspective. - Think what your community is in need now. - Think what your country is in need now. - How true leaderships shows in the crisis. - Manage your cash / liquidity, look to your expenses - Start negotiating with landlords, suppliers etc. - Start the planing for coming out of the crisis - Match the expenses to your revenues - It could be a very quick snapback to business, be prepared for this - The silver lining out of this situation is, that a lot of companies are leapfrogged into a level of productivity - Personal engagement is necessary right now, look how you could be helpful for others! - People will remember, who helped them. - After the crisis, reach out to the clients again and ask what business support they could use now. - Afterwork party on Houseparty. - How should we prepare for the next crisis situation. - Why you should have at least six months of liquidity as a business owner. - Look for alternative sources of liquidity. The DIKT Expert Talks in Video are here: https://www.medientraining-institut.de/en/expert-talk/ #leadership #crisis #business #management #customers #support #social #liquidity #houseparty #zoom