Key Insights from the 2025 Gartner Supply Chain Symposium

The latest episode of Supply Chain Now features Scott Luton and Mike Griswold discussing key insights from the Gartner Supply Chain Symposium held in early May in Orlando, Florida. The conversation highlights three major takeaways: the importance of reverse logistics and returns management in retail, as discussed by Tom Enright; the critical role of planning in supply chain transformation and resilience, emphasized by Whitney Shlesinger from McCormick; and the practical applications of AI in supply chain, as explored with Paul Noble from Verusen. The episode also touches on the significance of change management and the need for organizations to let go of outdated practices to embrace new technologies effectively. Additionally, upcoming Gartner Planning Summits in London and Denver are mentioned as opportunities for supply chain professionals to deepen their expertise. Join us and learn how to operationalize conference insights and drive meaningful change in your organizations.Additional Links & Resources:Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-griswold-6a68922/Learn more about Supply Chain Now: https://supplychainnow.comWatch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-nowSubscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/joinWork with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVkWEBINAR- Cleared for Takeoff: Workforce Development in the Aviation Industry: https://bit.ly/42X4deyWEBINAR- Supply Chain Orchestration with SAP: https://bit.ly/4jFJn9qThis episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/key-insights-2025-gartner-supply-chain-symposium-1432 The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.For licensing inquiries or permissions, please contact us at [email protected]© 2026 Supply Chain Now. All rights reserved. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.