Kez Spelman - Director of Innovation and Community Resilience at Provide Community

Innovating in healthcare when services are already at breaking point sounds impossible – but that’s exactly what this week’s Tech Pulse Healthcare episode is about.​ In Episode 2 of Season 2, we sit down with Kez Spelman, Director of Innovation and Community Resilience at Provide Community, an employee‑owned Community Interest Company delivering NHS and local authority services. We talk honestly about what it takes to bring XR and AI into frontline care when “there’s a lot to do across a large area, and not enough people to do it.”​In this conversation, you’ll hear: 🔸 Why extreme pressure in the NHS is actually forcing new ways of working rather than killing innovation ​🔸 How RealWear smart glasses are used to virtually “bring another clinician into the room” and safely delegate tasks​ 🔸 A powerful case where podiatry teams doubled their throughput overnight by pairing newly qualified staff with remote experts ​🔸 The real blockers: connectivity, wearability, licences and recurrent investment – not just “culture”​ 🔸 Where automation and AI can genuinely free staff, from back-office bureaucracy to AI‑driven data retrieval at the point of care​ 🔸 Kez’s take on agentic AI, guardrails, and why healthcare still sits behind defence and finance in most tech roadmaps ​If you work in the NHS, digital health, XR, or are trying to scale innovation in complex systems, this one is for you.