KGVY Health Matters - “Behind the Numbers: “UCHC - Where Quality Care Meets Trust and Respect” (Aired 03/18/2026)

On this week’s Staying Healthy, Andy Taylor sits down with Jessica Navarrete, Director of Quality Improvement at United Community Health Centers (UCHC), to explore how quality care is measured—and why it matters more than ever.With over 20 years of healthcare experience, Jessica shares how UCHC has earned national recognition for excellence in preventative care, chronic disease management, and patient outcomes. She breaks down what clinical quality measures really mean—from blood pressure control to cancer screenings—and how these benchmarks help improve care across the community.The conversation also highlights the teamwork behind the scenes, where providers, nurses, and care coordinators collaborate to track data, refine processes, and deliver patient-centered care. Most importantly, Jessica emphasizes that every number represents a real person—someone whose health and quality of life are directly impacted.From rural healthcare access to the human side of quality improvement, this episode offers an insightful look at how UCHC is working every day to build healthier communities.