Kieth Katz of Quality Service Center on 28 Years of Shop Ownership, Culture, and a 4-Day Work Week in York, PA episode artwork

EPISODE · Jul 24, 2026 · 35 MIN

Kieth Katz of Quality Service Center on 28 Years of Shop Ownership, Culture, and a 4-Day Work Week in York, PA

from TOP SHOP by Paul Donahue · host Paul Donahue

Most shop owners don’t have a lead problem; they have a leadership, systems, and follow-through problem. Kieth Katz breaks down what changed everything for him at Quality Service Center in York, PA, including Profit First principles, separate accounts for major expenses, coaching, and the small culture habits that keep a team tight. He also shares why he shuts the shop down for training, how a four-day work week helped attract better applicants, and why boundaries matter if you want to last decades in this business. #ExploreMore #Fyp #Pennsylvania #TopShopPodcast #TrendingNow   Facebook - 🔵 https://www.facebook.com/advanceddigitalautomotivegroup/Twitter - 🐦 https://twitter.com/autoshopownersInstagram - 📸 https://www.instagram.com/advanceddigitalautomotive/LinkedIn - 💼 https://www.linkedin.com/company/advanced-digital-automotive-group/Pinterest - 📌 https://www.pinterest.com/advancedigitalautomotivegroupTikTok - 🎵 https://www.tiktok.com/@automotive_groupMastodon - 🐘 https://mastodon.social/@advanceddigitalautomotivegroupYoutube - ▶️ https://www.youtube.com/advanceddigitalautomotivegroupDaily motion - 📺 https://www.dailymotion.com/advanceddigitalautomotivegroup Visit Our Website - 🌐 https://autorepairseo.comSchedule a Discovery Call - 📅 https://autorepairseo.com/schedule-a-discovery-call/Get Your Free Book - 📚 https://autorepairseo.com/book/Get Your FREE Ultimate Internet Marketing Checklist for Auto Repair Shops - ✅ https://autorepairseo.com/marketing-checklist/

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Kieth Katz of Quality Service Center on 28 Years of Shop Ownership, Culture, and a 4-Day Work Week in York, PA

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