Kim Pruitt - The Nuts and Bolts of What ERISA Plan Clients Want and Need

In this episode, Eric and Kim Pruitt discuss:Be approachable to your clientsMaintaining a clean fiduciary fileEngaging employees with educational content Advisor as an advocate Key Takeaways:As an advisor, be the primary point of contact for your clients. Make it so that they can reach out to you directly. Be intentional and be helpful. Help when needed with file feeds, discuss processes with payroll and ensure data accuracy. Save your client’s time. Maintain a clean fiduciary file with all necessary documents organized and easily accessible. Engage with employees, work with clients to understand company culture and employee demographics. Use this information to customize an approach and educate the workforce in a way that’s relevant, entertaining, and easily accessible. An advisor should be an advocate and partner for their clients. As the prudent expert, strive to bridge any gaps in administration, compliance, investments, or regulatory matters. Clients should feel comfortable reaching out with any questions and should not feel ignorant about retirement. “We've seen an evolution in how we're educating participants. It's not about ‘What do I have to give up today?’  But some of the conversations we're having is, ‘How am I tackling my budgeting on a day to day basis, how am I understanding debt and credit?’ ” - Kim PruittConnect with Kim Pruitt:Website: https://www.raymondjames.com/trinityretirement LinkedIn: https://www.linkedin.com/in/kimberly-pruitt-nfp/ Connect with Eric Dyson: Website: https://90northllc.com/Phone: 940-248-4800Email: [email protected] LinkedIn: https://www.linkedin.com/in/401kguy/ The information contained herein is general in nature and is provided solely for educational and informational purposes.It is not intended to provide a specific recommendation of any type of product or service discussed in this presentation or to provide any warranties, financial advice or legal advice.The specific facts and circumstance of all qualified plans can vary and the information contained in this podcast may or may not apply to your individual circumstances or to your plan or client plan specific circumstances.