Kirk Chisholm - Portal | The Innovator’s Playbook: Building Products Customers Love

What does it take to turn a bold idea into a product that transforms an industry?In this episode of 1NSIGHTS, Jason Griffing (Director of Product at OneVision Resources) and Kirk Chisholm (Founder and CPO of Portal) sit down for a candid conversation about what it really takes to build products customers love — and keep evolving them over time.Drawing from their own product journeys, Jason and Kirk unpack the lessons learned from every pivot, from Portal’s transformation from SupplyStream to SaaS, to OneVision’s own evolution as a service and technology provider. Together, they explore how to listen to users without losing your vision, manage change across teams, and balance innovation with practicality.Listen and you’ll learn:How to navigate major strategic pivots without losing your core visionHow to turn user feedback into actionable insights (and ignore the noise)How branding, innovation, and integrations shape long-term successWhat the future holds for SaaS, AI, and service innovation in the CI channelWatch the on-demand recording here:https://1nsights.onevisionresources.com/the-innovators-playbook-on-demand-video